poti apela la rma-ul de la asrock. Au sediul in olanda. Eu am trimis o placa de baza cu pini indoiti la ei, am platit, si ei mi-au trimit alta la schimb. Practic ei o trimit in alta parte, unde rearanjeaza pinii (taiwan?) si tie iti trimit alta la schimb.
email-ul pe care am vb cu ei e asta:
[email protected]
iti atasez primul lor mail:
Quote:
Dear Customer,
bent CPU pins void the warranty as all our motherboards are checked and tested to prevent this type of damage in the factory. The damage therefore must have been caused by Customer Inflicted Damage. We can however offer to accept and replace this motherboard but only if you accept to pay a €10,00 repair fee that will cover our extra repair costs for the repair of this motherboard. We are not able to repair this kind of damage in Europe so we would have to send it to Asia for repairs. As this process will take 2-3 months we would send to you a replacement motherboard of the same type. In order to do this we need your confirmation that you will also pay for all involved transport costs (from you to Asrock and Asrock back to you). The total costs from Asrock to you will be 35 euro / 25 Pounds. Also please let us know the correct Serial Number (mentioned on a Yellow Sticker on the Motherboard). Please confirm and give us the missing information after which we will let you know the address you can send your motherboard to and give you a reference. This is the only offer we are able to make you. Sending you a replacement Motherboard in advance is not possible.
Best regards,
Roy Hurkens
RMA/Service & Logistics Department
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banii i-am pus intr-un plic, in cutia cu placa de baza, ei mi-au trimis imediat cum au primit placa de la mine prin UPS(care a ajuns la mine in 2 zile). Quote-ul este estimativ, intre olanda si uk distanta e ceva mai mica, pentru romania s-ar putea sa fie ceva mai scump.
Daca te intereseaza, da un mail si vezi. Oamenii raspund "in a timely manner" (sub 24 ore).
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