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Old 04-11-2014, 18:58   #1
mihaim1980
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Default Experienta RMA RAM Kingston

Salut! Voi ati facut vreodata RMA la RAM Kingston fara factura? Adica am citit la ei pe site ca trebe trimisi la ei, dar daca intru la ei pe interfata pt RMA sa-mi dea nr dala pt RMA, dar imi zice asta:
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Dear Customer,

If you believe you have a faulty product that requires replacement, please contact your point of purchase directly for their assistance in handling the warranty on your product.

If you require technical trouble shooting, please Click Here for assistance.

If you have any RMA related questions or your seller is unable to assist you, you can contact us at: [email protected]

We kindly ask you not to send any products directly to Kingston Technology until you have received written authorisation from one of our staff members to do so.

Kind Regards
RMA Department
Kingston Technology Europe Co LLP
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Old 04-11-2014, 19:19   #2
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Pai e simplu : daca e luat din tara, incerci sa solutionezi cu vanzatorul mai intai, daca nu merge, trimiti mail la [email protected] si daca aia isi dau acordul, le trimiti RAM-ul.
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Old 04-11-2014, 19:38   #3
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Quote:
Originally Posted by ktf View Post
Pai e simplu : daca e luat din tara, incerci sa solutionezi cu vanzatorul mai intai, daca nu merge, trimiti mail la [email protected] si daca aia isi dau acordul, le trimiti RAM-ul.
Pai le-am castigat la un concurs. Deci in caz ca am probleme trebuie sa le dau email acolo. Si cam cat ma costa posta sa le trimit ramii?
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Old 04-11-2014, 19:39   #4
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Asta nu stiu, trimite-le mail, explica-le ca le-ai castigat si vezi ce curier prefera. Apoi suni la curier si ceri quote pe shipping costs.

Apropo... ca nu prea am vazut memorii crapate pana acum, ce au patit ?
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Old 04-11-2014, 19:41   #5
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Quote:
Originally Posted by ktf View Post
Asta nu stiu, trimite-le mail, explica-le ca le-ai castigat si vezi ce curier prefera. Apoi suni la curier si ceri quote pe shipping costs.

Apropo... ca nu prea am vazut memorii crapate pana acum, ce au patit ?
Nu au patit nimic. Doar ca vreau sa vand niste memorii la care am garantie in tara si vreau sa stiu la ce sa ma astept daca am probleme cu Kingstonurile
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