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Old 24-05-2018, 19:22   #1
SpeeDy^X2^
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Default Seasonic Prime Titanium 750w

Salut,

Se da sursa din titlu Seasonic Prime Titanium 750w, o am de aproximativ un an, iar astazi subit a refuzat sa mai porneasca.
Precizez ca nu am avut nici un fel de problema cu ea, a functionat impecabil pe un sistem cu i7 5820k la frecventa de 3.6 ghz si o placa video radeon r9 fury tri-x.
Am probat cu alta sursa iar sistemul functioneaza.
Sursa a fost noua sigilata dar fara garantie.
Stiti daca pot rezolva sa fac un rma la seasonic, a mai facut cineva asa ceva?
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Old 24-05-2018, 20:02   #2
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Dai mail la ei si atasezi poza unde se vede serialul ei.
Daca are sigiliile rupte sau daca iti cer factura de cumparare nu mai ai ce face.
Eventual spui ca nu mai ai factura si retail-erul de unde ai luat-o a dat faliment.
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Old 01-06-2018, 00:30   #3
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https://seasonic.com/support#procedure

Trebuie factura pt RMA :
Seasonic RMA Procedure

A valid Proof of Purchase is required for RMA processing.
Submit an RMA application via our online RMA link after reading the RMA policy. Note: Please check your spam folder regularly. If you do not recieve a confirmation email within 20 minutes, contact our support.
After submitting your RMA claim you will be issued a unique RMA number. DO NOT send the product to Seasonic prior to receiving the specific instructions.
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Old 01-06-2018, 18:33   #4
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Din pacate pentru RMA la seasonic ai nevoie de factura.
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Old 01-06-2018, 19:54   #5
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^ Si la Corsair la fel.
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Old 12-06-2018, 21:40   #6
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Pana la urma mi-a fost acceptata cererea de rma fara factura.
Am trimis sursa in germania cu costurile de transport suportate de mine, si am primit o sursa noua fara a plati nimic la returnare.
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Old 15-06-2018, 17:02   #7
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Super tale. Ce motive ai invocat in email, cand te-au intrebat de hartoage?
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